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Customer Service

Over the years, your ZIEGLER vehicle and we are always with you

Buying a ZIEGLER vehicle means the beginning of a long-term partnership with us. As long as your vehicle is still in use, we ensure the supply of the spare parts, provide customer service and maintenance, refurbishment and modernization of old vehicles, as well as the rental of vehicle and equipment. With our services and technicians, we are always by your side!

Maintenance
many years of operational capability

To ensure the full operational capability of your ZIEGLER products over years – we take it as our target. Thus, the maintenance contract plays an important role in this case. It includes the regular review of the product range. In particular, this means:

  • Maintenance of vehicle structures
  • Maintenance of vehicle pumps and portable pumps
  • Maintenance of hose-maintenance-equipment
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Security inspections
according GUV, UVV and DGUV v3

  • Hydraulic rescue equipment

  • Lifting bag

  • High performance ventilator

  • Rescue cushion

  • Generator

We offer this service in places like Giengen, Rendsburg, Mühlau, certainly also directly at your place.

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Service assistance
Availability by phone

Our employees can be reached by phone during our business hours.

Monday – Thursday  7.00 am – 3.45 pm

Friday  7.00 am – 12.15 pm

24 h Service Hotline  +49 7322 951-0

Please have your serial number ready.
Please have the vehicle’s serial number ready for all service requests. This can be found on the type plate on the inside of the driver’s door. When ordering by fax, please do not send a written order to avoid duplicate deliveries.

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ZIEGLER Customer Service

Locations in Germany and contact persons

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Contact persons

Management
Felix Burkhard
+49 7322 951-352
fburkhard@ziegler.de
Workshop management
Markus Wachter
+49 7322 951-488
mwachter@ziegler.de

Further contacts

General requests kundendienst@ziegler.de
Spare parts ersatzteile@ziegler.de
Fitters Bachhagel service-national@ziegler.de
Workshop Bachhagel service-bachhagel@ziegler.de
Service Mühlau service-muehlau@ziegler.de
Service Rendsburg service-rendsburg@ziegler.de
Service Wenden service-wenden@ziegler.de
International requests ccs-international@ziegler.de
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ZIEGLER – We provide security.

As a a leading international provider of professional state-of-the-art solutions for firefighting, emergency and rescue management we are dedicated to making the world safe and protecting lives. Our comprehensive and professional product range covers all kinds of emergency vehicles, highly specialized pumping and fire extinguishing systems, control and operation solutions up to firefighting equipment and services.

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